Don't get me wrong I've never had a problem with any of the doctors or staff, but their billing services make me want to rip out my hair. I have called several time trying to set up an automatic payment... more only to get notices about over do payments because the hadn't taken the payment, then they billed me twice for the same device and now they keep calling my mother instead of me even though they say the have my number and have even read it back to me when I've asked.
We call for my girlfriend because she had had kidney stones removed and a stint put in 4 days later she was still in pain the meds weren't helping and was still peeing blood the nurse told her it was alright... more and these signs are normal when she told her Wat the other nurse said and that they all should of been better by now she argued with her and her sister over we had to call patient advocate for this matter to be fixed and had to return back to the er for 4th time in a week so I call the advocate back the next day and found out the nurse told her something different and they believed her so I ask if they had talk to her about it and no they hadn't and asked if they where going to they said I hope this happened because others don't need the same problem as well.....there is something wrong with this hospital and it needs to be fixed they make the money to do so so why has it not happening I have lived here 10 years and it isn't getting better look into this
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.9% (0.1% below the national rate)
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