Worst experience I have ever had at an ER. Also the new security treated me like I was a terrorist, just because I had tinted windows on my car and they could not see in side. I was in a lot of pain and... more pulled up to the handicap parking (I am handicap) and in a very short time security came up to my car and started banging on my car with some metal object. There was like 3 or 4 security. One of them told me that I had to leave. I told him I was going to see a doctor. I was told to hurry up and that my car looked suspicious because they could not see inside my back windows. The check-in process was ok. When I was called inside the ER they told me to sit down in a make shift waiting room with chairs all around and one person in a bed (the bed was in the middle of the room (no curtains). After a while they wheeled him out. There was about 8 or 9 of us in a open room when Dr. Sammy Chan comes in and asks the 1st person what was wrong with them. I was the last one. I knew everything about what everyone's problem was.This doctor needs to learn some bedside manners. I wonder if any HIPPA laws were broken. Anyway, when the doctor came to me, I told him that
I was in a lot if pain. He asked me if I had fallen, I said no. He said there is nothing he could do and then said to me, what, do you want me to give you a prescription???? At this time his rudeness had made me very angry, so I got up and left just to be harassed by security again. They forced me show them my wrist band. They wanted my name and dob. I felt like I might have been in a PRISON. OMG!!! I will never ever go to this PRISON type hospital
again. Please go to a hospital where you can be treated with RESPECT.
The sign about voted best hospital. Must be a joke. Maybe the best hospital in South El Monte, cause it's the only one...
My friend held her own urine sample for ten minutes. Red in the face, in pain (verbally), dizzy, and barely able to stand up. Her spo2 went to bellow 90 for awhile, nothing was done. Almost no help at... more all. Took her medical history TWICE, for whatever reason. Her machine was beeping for ten minutes before anything was done. Her machine said there was an air leak, something with the IV. Nothing was done until around when she was about the leave. She was in pain and breathing heavy. I should have never taken her here. And I won't be taking anyone, or myself, here again. Don't go here.
I’m very unhappy to report this hospital is not accommodating when it comes to parents who have to stay with their sick kids.my grandson was hospitalized recently and still there and they only allowed... more one parent to stay but also only fed one parent. They even had the nerve to offer mother to used a small plastic container to use in sink for bathing as I was a witness. However when I questioned the head nurse she said she offers a shower I the next room. It’s really hard staying in the hospital for 3 days but worse when staff doesn’t acknowledge your worth. Another male nurse didn’t knock at the door and walked in while mother was changing including laughing when could not locate child’s vein. It doesn’t matter if it’s a nervous laugh that’s not ok. I would of preferred CHLA over this hospital
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.1% (0.1% above the national rate)
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