Update ... my daughter whos 1 hurt her head and the receptionist told my dad she didnt need to be seen she was acting just fine... My daughter was diagnosed with a concussion last time I checked concussions... more arent "fine" really getting sick of the rude staff
My daughter came in with a bad cut on her figure the doctor in the er Dr Cogley barley looked at it. BITCHED bc of the insurance my daughter had only put a bandage on her finger and sent her home. We had... more to take her to another hospital because a hour later it was still bleeding and they put a stich in it!!!! I will never go to the GRMC ER again!!! They are very rude and unprofessional!
As a patient and as a care provider at a residential facility that frequents this hospital, i can say the hospital needs work. While the ER is currently being redone, i can not say the new facilities... more would change the quality of care they give. The ER staff are frequently aggressive and will not update family/ providers in the waiting room on patients condition unless asked even in serious cases. Many of the local Doctors who practice there are ableist as heck and clearly have not been trained in ethical practice beyond an online certificate class. The exceptions are usually either visiting specialists or private practice. The Hospitals attempts at providing Mental Health outpatient services have been dismal at best to the point that a practice from several towns over had extended its role into the Grinnell community to attempt to meet the enormous local need. Despite all this, the Hospital is definitely well kept and managed by their cleaning workers. Excluding the ER, the secretary staff are well organized, timely, and well informed. Radiology and phlebotomay definitely are just as put together. Not the worst hospital uice had to deal with in my life, but improvements need to be made.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.2% (0.8% below the national rate)
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