Grossmont Hospital

5555 GROSSMONT CENTER DRIVE BOX 58, La Mesa, CA, United States   |   6194650711   |  
This facility has been reviewed 51 times
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Staff & Capacity
43%
(51 reviews)

"Waited for more than..."

Reviewed 3 months ago
Viviana Rivera

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Excellent
11
Good
2
Average
3
Poor
3
Terrible
32

This facility has been reviewed 51 times
43%
(51 reviews)
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(reviews: 51)
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Viviana Rivera

"Waited for more than..."

Reviewed 3 months ago

Waited for more than 10 hrs with no updates on what was going on. When I finally got fed up and asked someone for an update I received attitude. Worst ER experience ever. I have never had a bad sharp experience... more

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0  
Patrick Gallagher

"Would be less than..."

Reviewed 3 months ago

Would be less than one star if possible! There are two security guards when you first walk in the e.r.; One checks you personally for weapons and why you're there, while the other one goes through your... more

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0  
Bruce Lytle

"Should be less Stair...."

Reviewed 3 months ago

Should be less Stair. The Hospital is having work done at 4:00 AM making noise and patients is not able to recover fast. Nurse are not doing anything to make workers to be quit. We have called and getting... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 99%
(7% above the national rate)
Immunization for influenza
Rate - 99%
(9% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 94%
(4% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 3%
(3% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.1%
(0.9% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 14.7%
(2.8% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.6%
(0.3% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.7%
(0.7% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.5%
(0.9% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.9%
(0.9% above the national rate)
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