Harplands Hospital

Hilton Road, Stoke-on-Trent, United Kingdom   |   01782 441600   |  
This facility has been reviewed 16 times
Write a review
About
Staff & Capacity
71%
(16 reviews)

"Not a very secure..."

Reviewed 2 months ago
gwen wootton

Is this not the provider you're looking for?


Excellent
6
Good
3
Average
4
Poor
0
Terrible
3
Average:
(reviews: 16)
Sort
Order by

gwen wootton

"Not a very secure..."

Reviewed 2 months ago

Not a very secure unit..people keep getting out

Review details
0  
Dan Preston

"Had a appointment with..."

Reviewed 3 months ago

Had a appointment with an access team nurse (Teri Ann). She was very kind,helpful and understanding. She had previously done a thorough 1hr assessment on me over the phone prior to making me the appointment... more

Review details
0  
Paul Heeley

"In an ideal world,..."

Reviewed 7 months ago

In an ideal world, you won't need to come here, but if you do, it is a good place to help. My experience is only as an outpatient, but I felt that I was paid attention to and offered a real solution. I... more

Review details
0  

No ratings yet

Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
N/A
Primary PCI Received Within 90 Minutes of Hospital Arrival
N/A

Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
N/A
Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
N/A
Pneumonia (PN) 30-Day Mortality Rate
N/A
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
N/A
Heart failure (HF) 30-Day Readmission Rate
N/A
Rate of readmission after hip/knee surgery
N/A
Rate of readmission after discharge from hospital (hospital-wide)
N/A
Average score:

Q: How satisfied are you with the cleanliness of the area you were treated in?
(Number of ratings: 19)
Q: How satisfied are you that the hospital staff worked well together?
(Number of ratings: 20)
Q: How satisfied are you that you were treated with dignity and respect by the staff?
(Number of ratings: 20)
Q: How satisfied are you that you were involved in decisions about your care?
(Number of ratings: 20)
Q: How satisfied are you that the hospital provides same-sex accommodation?
(Number of ratings: 13)