I had my first surgery in this hospital .....Everyone was has been amazing ...The hospital was Very Clean all staff were cheerful and very helpful ....at first I seen these bad reviews of this hospital... more and was nervous....But my experience was the best and I would deff recommend. This hospital .
It looked like I had a fracture, so my physician wrote a prescription for a basic x-ray. He encouraged me to go across the street to Health Central so it could be read stat. My insurance said no pre-authorization... more was required for an x-ray. Health Central looked at my prescription and refused to do the x-ray unless they received pre-authorization. The clerk refused to call the provider number and ask the insurance company. if pre-authorization was necessary. She said everything she needed was in a notebook she held up and waved around. Her supervisor refused to talk to me. My guess is that their book speaks of "imaging" and does not distinguish between a simple X-ray and MRI or other advanced radiology. An MRI requires pre-authorization, but not the simple X-ray on my prescription. I will try to find a different x-ray provider tomorrow when stand-alone imaging centers open. If I have a fracture, I am not going back to Health Central to get a cast. In addition to other problems, Health Central's ER has a miserable waiting room. An ambulance crew unloaded a woman onto a circular couch in the ER lobby. She was writhing and moaning in pain. The hospital left her there the entire time I was on the phone with my insurance company. I am glad she wasn't throwing up or bleeding, but it is hard to get the memory of her agony out of my mind. My cell phone ran low on power while I was waiting. There were very few electric outlets in the waiting room. Most were directly below a television where the noise would make it hard for me to make a call. I found a hallway with no furniture where I sat on the floor by an outlet. Because of my injury I had my own agony siting down and getting up again. With the long waits, I am sure there are people who would appreciate a convenient way to recharge cell phones. .
Never going back here again. My er nurse Melissa gave me such a hard eye roll I thought her eyes were going to get stuck behind her head simply cause I refused the catheter because I was already in pain... more because of a procedure I had gotten done earlier. Dr. Was good though but nurses SUCK
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.6% (0.6% above the national rate)
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