I know this hospital has a bad reputation for their service...I had a bad experience with the er a few years ago, however, I was transported here as a direct patient for pneumonia and admitted immediately.... more My experience has been amazing! The staff is great, the food was fresh and warm and delicious! I even had a volunteer staff bring me a warm lavender scented towel as a spa treatment. Everyone had been so caring and helpful! After my bad experience with the er 4 yrs ago, I will say I'm blown away by the service I received being admitted this time. I can even say my experience was much better than Winnie Palmer where I gave birth earlier this year.
I had my first surgery in this hospital .....Everyone was has been amazing ...The hospital was Very Clean all staff were cheerful and very helpful ....at first I seen these bad reviews of this hospital... more and was nervous....But my experience was the best and I would deff recommend. This hospital .
It looked like I had a fracture, so my physician wrote a prescription for a basic x-ray. He encouraged me to go across the street to Health Central so it could be read stat. My insurance said no pre-authorization... more was required for an x-ray. Health Central looked at my prescription and refused to do the x-ray unless they received pre-authorization. The clerk refused to call the provider number and ask the insurance company. if pre-authorization was necessary. She said everything she needed was in a notebook she held up and waved around. Her supervisor refused to talk to me. My guess is that their book speaks of "imaging" and does not distinguish between a simple X-ray and MRI or other advanced radiology. An MRI requires pre-authorization, but not the simple X-ray on my prescription. I will try to find a different x-ray provider tomorrow when stand-alone imaging centers open. If I have a fracture, I am not going back to Health Central to get a cast. In addition to other problems, Health Central's ER has a miserable waiting room. An ambulance crew unloaded a woman onto a circular couch in the ER lobby. She was writhing and moaning in pain. The hospital left her there the entire time I was on the phone with my insurance company. I am glad she wasn't throwing up or bleeding, but it is hard to get the memory of her agony out of my mind. My cell phone ran low on power while I was waiting. There were very few electric outlets in the waiting room. Most were directly below a television where the noise would make it hard for me to make a call. I found a hallway with no furniture where I sat on the floor by an outlet. Because of my injury I had my own agony siting down and getting up again. With the long waits, I am sure there are people who would appreciate a convenient way to recharge cell phones. .
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.6% (0.6% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.