Was at the ER last night for dizziness and numbness in my hands and feet. Took me right into a bed and a room at 7:30pm.
My room was basically a supply closet. There were so many things like cabinets,rolling... more carts, and supplies just thrown everywhere. I couldn't even reach my call button without getting up. The rooms were separated by curtains and all I could here was this guy violently throwing up then having conversations so incredibly loud on his phone saying he didnt know what was wrong with him but he had been in the ER for 2 days! He asked the doctor to be admitted and the doctor just started yelling at him saying he needs to stop drinking. This guy had a doctor or nurse check in on him every 5-15 minutes.
After being brought in at 7:30pm, I did not see a single person or have anyone check on me. I listened to all the nurses at the nurses station outside my room discuss all personal matters. Who's getting married, weekend plans, what kind of coffee everyone wants. At 8:30 I pressed the call button for a nurse. At 8:35 a random nurse came in which at this point I asked for papers to leave. I was going to go to another hospital. She said she had to check with my nurse. 30 seconds later a doctor came in. I explained my issues and he said he was going to give me medication for my dizziness and a bag of fluids as well as blood work. The nurse came in and shoved a needle in my arm so hard that I jumped and started tearing up. I asked her why it hurt so much and she just basically yelled at me and said "WELL IT'S DEFINITELY IN THERE!" she came in with the meds the doctor had discussed with me and an extra. I asked her what it was and she told me is was lorazepam because I needed to calm down. The doctor never discussed this medication with me but the nurse swore it was prescribed.
2 minutes after my IV fluids were done this nurse kicked me out of my room and placed my bed across from the nurses station and gave my room to a boligerant drunk teenager who then had to call security on and my bed kept getting bumped because the security guards were trying to calm down this girl. I asked a nurse if I could be moved. So they moved me to the end of a dark hallway where a detoxing drug addict was screaming at the nurses saying they are useless and going to die because the end of the world is today. They call security and yet again I almost get trampled by them running. I had one nurse check on me after I was moved out of my room then it was another 2 hours before I saw the doctor when he told me I would be discharged. I waited 20 minutes after that for someone to come over and take my IV out and discharge me.
The nurse I had Sarah P. Also added false information into my medical history. She asked me if I smoked and I said no. The papers sent home with me state that I am an everyday smoker. And the lorazepam she gave me is not on any paperwork.
Do not go to this hospital. Go to Clinton hospital. The nurses are nice and treat you like real people, not animals.
Horrible place! I was in labor for 4 days and they kept sending me home. On the 4th day I returned still having contractions. They monitored me for a couple hours. I was in so much pain I was having heart... more palpitations as well. They tried to send me home again. I told them I was have palpitations and sure enough they did a EKG and discovered I was indeed having them. I was transported to Worcester hospital where I was diagnosed with hypertension and cardiomyopathy. If it wasn’t for me complaining about my palpitations that night I would’ve been sent home and I would’ve had my baby without knowing my heart was weak. Go to umass in Worcester. Don’t bother coming to this hospital.
I wouldnt give this place any stars, literally don't know what they are doing at all the only area that's good is the orthopedic place and the pediatric doctors office, the er, labor and delivery makes... more fun of the patients behind their backs i brought my daughter in when she was 6 months old and they diagnosed her with fifths disease when she had a concussion
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.6% (0.6% above the national rate)
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