I was in the er 1 week ago for some extreme abdominal pain, that was so bad that it was causing me to throw up, unable to walk, and actually scream, and I have an unnaturally high pain tolerance. The nurse... more that places my IV destroyed my vein. She used too large of a needle that she literally just slammed into my arm with no warning. Immediately a large lump grew under the insert site. She even said "damn I ruptured your vein" and instead of removing it and using a different vein, it was left in my arm for the next 8 or 9 hours, 2 f those hours were with nothing attached to the iv port, I had to beg several times for them to remove it finally. My arm is still internally bleeding. I went to my regular clinics urgent care a few days later, just to be safe and both the nurse and doctor were shocked at everything. The needle hole is still visible on my arm, and they both said it was way to big of a gauge and wasnt even in the correct spot, she had nearly inserted the iv into my tendon! Thankfully, while currently I have the internal bleeding, weakness and pain in my arm, there isnt any permanent damage so far, but as my doctor said, it can take a few MONTHS for my arm to finally heal and the bruising to fade, and let me know exactly what to watch for, and if any of that happens then I'll need emergency surgery. And if that does happen, trust me, I will be going anywhere but st John's! The er doctor was also extremely rude, kept yelling at me to talk to her despite the fact that I was currently filling up my 3rd barf bag. Then sent me home because she "did not know what the hell was wrong with me". Oh, and that same doctor was also in the room when the nurse placed the iv, and did nothing, said nothing, just stood there and watched her mess up and the blood start to pool underneath my skin. I dont go to hospitals or doctors often, but I've been enough in my lifetime, and this was by far the worst, most traumatic, painful and unhelpful medical visit I have ever had myself or even witnessed!
I brought my mother here for a serious knee injury and waited in the ER for literally 4 1/2 hours and people who came in after us kept going ahead and bumping us down the list. Never seen that done at... more a hospital before, never coming here for ER again if I don’t have to. Not to mention that when I tried asking the triage nurse about the wait she would go hide through the doors before I could get a chance to talk to her. Idk maybe it was because I looked pissed. I usually have a lot of patience but after 4 1/2 hours of waiting it almost ran out. There was also an 89 year old woman that was waiting almost as long as we were who was terribly ill and they wouldn’t even update her family on how long the wait was either.
I went to the ER for help with my mental health. Didn't even get a chance to talk to a social worker or psychiatrist about my condition before they decided to send me home with a prescription. The doctor... more was condescending, and told me for the sake of my job resume, I should just go home. The nurses were very sweet and helpful. Overall I probably won't go back for mental health issues, showing they don't take it serious. Very disappointing. :(
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.6% (0.6% above the national rate)
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