Heartland Regional Medical Center

3333 West Deyoung Street, Marion, IL, United States   |   6189987000   |  
This facility has been reviewed 35 times
Write a review
About
Staff & Capacity
54%
(35 reviews)

"Had outpatient procedure on..."

Reviewed 3 months ago
Julie Moses

Is this not the provider you're looking for?


Excellent
12
Good
2
Average
1
Poor
3
Terrible
17

This facility has been reviewed 35 times
54%
(35 reviews)
Write a review
Average:
(reviews: 35)
Sort
Order by

Julie Moses

"Had outpatient procedure on..."

Reviewed 3 months ago

Had outpatient procedure on Friday. Staff friendly, helpful and caring.Explained everything step by step. Glad I choose Heartland to have it done.

Review details
0  
Dennis Johnston

"Had out patient surgery..."

Reviewed 3 months ago

Had out patient surgery last week At Heartland. The staff was very nice and professional, the hospital was clean and organized. Overall a good experience.

Review details
0  
Megan Jones

"Was very well taken..."

Reviewed 3 months ago

Was very well taken care of. Speedy service in the Emergency Room. Staff was very friendly and accommodating. Facility was clean and quiet. I couldn't have asked for better treatment! Great job Heartland!... more

Review details
0  

No ratings yet

Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 94%
(2% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 100%
(8% above the national rate)
Immunization for influenza
Rate - 99%
(9% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 2%
(4% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.3%
(0.1% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.9%
(equal to the the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.6%
(1.3% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.1%
(1.1% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.7%
(0.3% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.5%
(0.5% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.