Henry Mayo Newhall Memorial Hospital

23845 McBean Parkway, Santa Clarita, CA, United States   |   6612538000   |  
This facility has been reviewed 36 times
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Staff & Capacity
60%
(36 reviews)

"The staff was amazing..."

Reviewed 3 months ago
Angela Leonard

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Excellent
16
Good
1
Average
1
Poor
3
Terrible
15

This facility has been reviewed 36 times
60%
(36 reviews)
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(reviews: 36)
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Angela Leonard

"The staff was amazing..."

Reviewed 3 months ago

The staff was amazing from emergency to ICU to DOU. Everyone was caring, knowledgeable and quick to answer any questions I had. Thank you for taking such great care of my mom.

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Tammy Klinger

"Came in by ambulance..."

Reviewed 3 months ago

Came in by ambulance with AFib.... scared. Stressing about care since my last visit to ER many many years ago. What a difference, very impressed. The doctors and nurses were excellent and my stay was really... more

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Ezra Granadosin

"I gave birth at..."

Reviewed 4 months ago

I gave birth at Henry Mayo Newhall hospital. It was an induction for my 2nd child and I came in overly prepared hoping for a better experience than my first birth. I came in with a print out of what went... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 100%
(8% above the national rate)
Immunization for influenza
Rate - 98%
(8% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 95%
(3% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.5%
(0.7% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.3%
(2.6% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 16.4%
(1.9% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.3%
(0.7% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.0%
(0.6% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2%
(0.2% above the national rate)
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