Honestly the worse hospital I have ever gone to. They take their time doing anything and everything. They're very rude and nasty to the patients there. And they violate HIPAA all the time. I shouldn't... more know why each patient in there. Unless you want to spend 3 hours waiting just to see a doctor, go somewhere else. You will spend well over 3 hours there for something simple.
The emergency room staff need some sort of retraining when it comes to dealing with people. I went in because I was in extreme pain, and it was too late to go to a dentist, and I was treated like some... more sort of junkie, and the doctor kept telling me there was nothing she could do because she's not a dentist. If you're going to be a doctor you should 1) care about your patient and 2) not be telling your patients over and over again how incompetent you are. She talked down to me, and made me feel like I was dirt and I filed a complaint immediately with the hospital. I was reassured several times that something would be done about it, but we'll see I guess.
Unfortunately this hospital does not employ the cream of the crop. They diagnosed my major heart attack as food poisoning and I can still see the ER check in nurse slapping my hand out of my mouth. I will... more locate her and post her name online.Her ugly face should be on a wall of shame somewhere. Symptoms were severe aching shoulder and nausea.Classic heart attack symptoms in women and this idiot didn't have the smarts to order an EKG. Neither did Moe and Curly, the doctor and nurse that treated me. I believed them and went back 2 days later with the severe pain once again. Thought I ate another "bad" thing. That was when I was rushed to Umass and needed 2 stents ASAP.
They prescribed penicillin, which my husband is allergic too, for a urine infection. He had to be insane to go there, but I guess one would think a catheter is pretty basic and can't be messed up. Surprise. Please avoid this hospital at all cost. Unless you are on your death bed, go to Umass.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2% (0.2% above the national rate)
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