My experience with the ER dept at Heywood Hospital was as pleasant as could be, since let's face it I was in the emergency room. The night I went to the ER the nursing staff was extremely under staffed... more and the emergency Department was extremely busy, yet these nurses did their jobs as efficiently as they could despite the fact that some of them had been there for twelve hours or more and were still required to work more hours. The nurses in the ER dept took care of me, which meant they tended to my medical needs, they were not there to wait on me or to coddle me they were there to make sure all my medical needs were being taken care of, which they did, and when I was admitted, I was told that I would be moved upstairs when a bed became available, and when hours went by and still there was no bed available, I did not blame the nursing staff, as if they had purposely kept a bed from being made available, after all they really don't want you in the ER, they want to treat you as efficiently as possible and get you on your way. I ended up spending the whole night in the emergency room since a bed never became available, but that was alright since I was there because of a medical emergency, I was not checking in to a hotel, (I have a feeling some people mistakenly take the ER for a hotel). When I left the emergency room I left with a diagnose and an appreciation for the hard working and over worked nursing staff of Heywood Hospital's Emergency Room, Thank You Nurses for all you do.
Worst emergency room ever if you can wait 15 minutes drive to Leominster. Always only have 1 dr on call this trip will take hours to even be seen to talk to a dr! This is not my first experience it’s... more happened several times, my family and I learned our lesson.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2% (0.2% above the national rate)
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