I just sat in the ER for 2 hours with my friend who is having pregnancy difficulties and all the hospital has accomplished is drawing my friends blood and 1 ultra sound. I have been to other hospitals... more with her with similar problems in which they have taken her immediately taken her back. I have also found that the staff there is very unorganized and doesn’t communicate with each other well because they called people’s names to come
Back to triage when they were already back there. They also seemed very unprofessional and in experienced. It almost seemed like the RN’s still thought they were at nursing school.
Worst hospital ever! I will NEVER go back! You will die waiting in the ER before you get care, and if you are fortunate to get care, beware! Most inept staff I have ever had, other than two very kind... more nurses. I was brought in by ambulance, having had a very low sodium attack. The paramedics in the ambulance immediately put me on an IV when I told them this had happened several times before and I was about to pass out. They dropped me off at High Point regional emergency room and took off the IV. I asked them if the ER was going to start another IV bag and they said yes they would. Well the ER made me wait two hours before they would put an IV bag in me and I was nearly passing out again! My husband and I tried to tell them that this had happened before and I had been in Wesley Long Hospital in July with such incredibly low sodium that the attending physician said I could've had seizures. Still they did not care and made me wait. They said there were no rooms. We told them they could put me in the hall I didn't care, I just desperately needed sodium before I had seizures. I'm 61 years old. When the same thing happened back in July at Wesley Long, the ER immediately took me back and started an IV. High Point Regional is the worst! When I finally got taken back and given an IV with sodium 2 hours later, the doctor came in and said my sodium level was extremely low and told me what it was. It was three points lower than when I had been in Wesley Long Hospital three months before, so I knew it was serious. When the first IV bag finished, instead of hooking me up to another bag (the doctor had already said they were keeping me overnight and were going to keep me on fluids continuously to bring my sodium levels up ), the nurse turned to walk out of the room after disconnecting it. I asked her what she was doing and she said the bag was finished. I told her that they were supposed to keep me on IV fluids until morning. She looked at me like I was crazy and with a surly attitude turned and walked out of the room saying she would check on it.. An hour later she had still not come back and I was starting to feel like passing out again. I called my husband who had gone home to let our dog out, and he came back and immediately told them to get me another bag. They looked at him like he was crazy and said they would have to check the chart. Another 10 minutes later they finally came in and hook me back up and it took another hour and a half before I started feeling better. I wish I could say things got better when I finally got in a room for the night but it was the night from hell. Don't take your life in your hands and go to the High Point Regional Hospital. Go to Wesley Long Hospital or Baptist if you need medical care of an urgent nature.
If I could give less than one star, I would've. My daughter had to be taken here because she was having severe abdominal pain. She was sitting in the waiting room crying and throwing up in pain for 3 hours... more before anyone put her in a room, then they took another hour to get her pain medication, at this point she was passing out from the pain she was in. They finally administered pain medication without being hooked up to any monitors. The medication lasted about 30 minutes, and when they gave her more medication is when someone finally hooked her up to a heart rate monitor. After about 2 minutes on the medication her heart rate dropped dramatically and we had to run around the hospital trying to find someone to help because they never gave us a emergency call button. They ordered a CT scan and a Sonogram, the girl who did the sonogram was in a hurry to get off of work and did the easy external sonogram and not the internal one that was needed. They said she had a cyst and sent her home and told her to go see her doctor whenever she could. We took her to CMC and they immediately operated. Her doctor had to remove her right ovary and said had they done the internal sonogram they would have seen that the ovary was twisted and could have saved it. The level of care from the workers was unacceptable.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3% (0.7% below the national rate)
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