I am new to the area and have selected a primary care physician at Hill Regional Hospital, Dr. Marshall. I am very pleased with his care and the time he takes to listen and work with you as a partner for... more your health.
I also had foot surgery and physical therapy at Hill Regional Hospital. Both of these experiences were wonderful! I received the best care from all these departments.
TWO issues. The second one prompted me to write about both.
11-17-04 had a car accident and was taken to Hill Regional by ambulance. Severe back pain. Taken to a room then to x-ray. On a gurney in... more x-ray the young incompetent female told me to get up and change my clothes to a gown as she took off the C-collar. Yes before any x-rays were taken. I tried to get up but the pain was horrible. I kept telling her I couldn't do it and she just said let me know when you are changed. Long n short I finally got changed. X-ray revealed a T-11 compression fracture. Although bad her actions or lack there of could have been life threatening.
Today a dear friend of mine was taken to Hill Reg by his wife to be checked for possible staph on his feet. He has liver cancer and has been given about 6 months to live. That is why the staph issue is so critical. They call me hours later to say they never saw a Dr. or anyone other than the desk check-in lady. After 2 hours his daughter had arrived and explained his medical situation and the importance of this being checked. That info was relayed to the nurses/doctor(s) but nothing happened. Over 30 minutes later he was in pain and had to leave. As he was trying to leave other patients waiting to see a Dr started telling the desk to take him first and in front of them as they personally knew this man. This dying pillar of the community for 40 years as a Police Officer and Deputy Sheriff. NOTHING done. "We don't work that way" Tomorrow to a Waco hospital as he was too tired to travel today. Just a worthless excuse of a medical facility.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.5% (0.5% above the national rate)
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