Hilo Medical Center

1190 Waianuenue Avenue, Hilo, HI, United States   |   8089744700   |  
This facility has been reviewed 33 times
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Staff & Capacity
67%
(33 reviews)

"First of all came..."

Reviewed 3 weeks ago
THERESA BENEDICTO

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Excellent
17
Good
2
Average
1
Poor
2
Terrible
11

This facility has been reviewed 33 times
67%
(33 reviews)
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(reviews: 33)
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THERESA BENEDICTO

"First of all came..."

Reviewed 3 weeks ago

First of all came to ER to see my dad and first thing that I see is this lady who was asleep at the desk who was startled when the door opened. Then sitting in the wait room, trying to get some rest and... more

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THERESA BENEDICTO

"First of all came..."

Reviewed 3 weeks ago

First of all came to ER to see my dad and first thing that I see is this lady who was asleep at the desk who was startled when the door opened. Then sitting in the wait room, trying to get some rest and... more

Review details
0  
Madrina Fennell

"First off by saying,..."

Reviewed 2 months ago

First off by saying, I gave birth to my first child and the epidural that I got was the worst experience ever, I get it’s there job to bend you in half so they can do what they need to do however from... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 97%
(1% below the national rate)
Aspirin prescribed at discharge
Rate - 96%
(3% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 96%
(4% above the national rate)
Immunization for influenza
Rate - 96%
(6% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 95%
(3% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 14%
(8% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.3%
(1.9% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.4%
(0.5% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 16.5%
(1.8% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 21.6%
(1.4% below the national rate)
Rate of readmission after hip/knee surgery
Not Available
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.8%
(1.2% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.