I was in a bad car accident last Saturday and I was taken by ambulance to Hinsdale Hospital ER and I was looked after very quickly. After X-rays and other tests were completed I was told I could go home... more (2:40am with no car) or stay the night for pain relief because I was really hurt. I opted to stay the night because I didn’t have a way of getting home and desperately needed sleep after the horrible accident. I was brought to a room at nearly 3am and fell asleep for a couple of hours.. I said I found a ride so I’m leaving but the nurse told me I would be leaving against medical advice?? A doctor said to me 4 hours previous I could go home now they said I would have to wait several hours for a different doctor? They forced me to sign paperwork wich states I’m leaving without permission and that I’d pay out of pocket?!? I wasn’t offered any food of any kind in the 11 hours I was there? The nurse had a hard time even finding a pillow for me. It was awful. If I’m not receiving medical treatment how am I leaving against medical advice? I was starving and in a lot of pain and limped out of the hospital.
I am not sure if this is anything the hospital can do or if there is such a shortage of nurses and help. My sister was in surgery and we were told we would get updates throughout. We were first told that... more we would know something 30-60 minutes in, it was closer to 3 hours and even than were only told "she is ok, and that's all I can say." 2 hours in, I asked an employee in the unit about information, was informed she would check with the nurse and she never got back to us. I know my sister signed a waiver that I could be informed of her health care, and perhaps it was not in whatever file needed.
It was about 6 hours from when she went in until we finally got to see her, and even then it was because we had to look for anyone who knew anything.
I know the patient is primary responsibility, but not updating the family at all made an already tense day extremely difficult to manage.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.6% (1.4% below the national rate)
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