Doctors are very cooperative, friendly and good . But account department person are very unprofessional. No proper feedback's / timely responses while returning back deposited amount. Its more than... more 5 months we are doing follow up but not yet received deposited amount [Rs 7000/-]. No person available to attend calls if we call for refund of amount, they just transfer lines to different persons. Very poor service related to accounts. Rest services are good.
Of late Hiranandani Hospital Powai's performance is retrograding. This was on of the best hospital of its time. But I guess its losing its standard now. The staff needs to be more trained and prompt for... more service. The facilities like housekeeping, air-conditioning etc are not up to the mark. The hospital had set a high benchmark and now failing to maintain the same.
Rate of readmission after discharge from hospital (hospital-wide)
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