Holy Family Hospital

70 East Street, Methuen, MA, United States   |   9786870156   |  
This facility has been reviewed 44 times
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Staff & Capacity
42%
(44 reviews)

"The nursing staff is..."

Reviewed 3 months ago
Timothy Keane

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Excellent
11
Good
1
Average
0
Poor
2
Terrible
30

This facility has been reviewed 44 times
42%
(44 reviews)
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(reviews: 44)
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Timothy Keane

"The nursing staff is..."

Reviewed 3 months ago

The nursing staff is very compassionate the hospitalists are horrible! Our hospitalist told my wife that he was fine w giving her mom an antibiotic her mother was allergic to. He said, “I’m not... more

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0  
Jamyles L

"Most amazing staff when..."

Reviewed 3 months ago

Most amazing staff when it comes to THE BIRTHING CENTER!!! Had both my children here and let me just say for my first birth it was the most incredible experience due to the amazing care of the nurses who... more

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0  
Nelida Diaz

"Fue hace un año..."

Reviewed 4 months ago

Fue hace un año pero al ver el frente del hospital me trae muy buenos recuerdos,me trataron muyyy bien.10 Estrellas.

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 89%
(7% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 90%
(2% below the national rate)
Immunization for influenza
Rate - 88%
(2% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 94%
(4% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 6%
(equal to the the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.7%
(1.5% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.5%
(1.4% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.5%
(1.2% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.5%
(1.5% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.3%
(0.1% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.0%
(1% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.