Holy Family Hospital

70 East Street, Methuen, MA, United States   |   9786870156   |  
This facility has been reviewed 37 times
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About
Staff & Capacity
42%
(37 reviews)
United States: Ranked #9768
Ranking generated by Best Hospital Advisor

"I had a great..."

Reviewed 1 month ago
Jennifer Hamlett

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Excellent
9
Good
1
Average
0
Poor
1
Terrible
26
Average:
(reviews: 37)
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Jennifer Hamlett

"I had a great..."

Reviewed 1 month ago

I had a great experience at holy family when I had my son. This was my first experience and I was so nervous and didn't know what to expect. The doctors and nurses were so helpful and nice!

Review details
0  
elie elkhoury

"Had both my sons..."

Reviewed 2 months ago

Had both my sons there. My wife and I both felt safe and in caring hands all the time. Nurses are warm and efficient at what they do. Their phlebotomist/s are gentle. staff is highly professional and... more

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Pastor Jay Randolph

"So many negative comments,..."

Reviewed 2 months ago

So many negative comments, but people are used to complaining when they do not get their way. My Experience: I called for instructions and was given very clear details without being rushed.As I arrived... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 89%
(7% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 90%
(2% below the national rate)
Immunization for influenza
Rate - 88%
(2% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 94%
(4% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 6%
(equal to the the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.7%
(1.5% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.5%
(1.4% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.5%
(1.2% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.5%
(1.5% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.3%
(0.1% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.0%
(1% above the national rate)
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