I have no complaints as the care that is given is five stars. I only rate as four stars because of the treatment of a CNA that was witnessed by me and my wife. Nobody should be put down for asking a legitimate... more question. If you are a nurse and are asked a simple question don't be pompus to your fellow workers and put them down. I am sure you were in the same position at one time or another.
I'm so frustrated with Holyoke medical center. I took my husband there tonight because he was having really bad pains in side. We waited over 5 hours in the waiting room while I watched people come in... more after him be taken before him. I get they have to take people in the order of their emergencies. But I saw someone who claims to have had a car accident yesterday and looked completely fine go in before him I also saw a kid with a sprained knee go in before him. Well guess what when they finally decided it was emergency enough for him to finally be seen he ended up being admitted because he has a really bad infection. So while he sat there for 5 hours in sever pain I watched person after person be taken in and leaving before he was. If you have a real emergency I suggest going somewhere else because the way they decide to prioritize people is not right.
I spent a few weeks in the psyche ward up on the top floors where I could see my home from the window at the end of the hall. Very hospice with many young females being employed on main floor. Many workshop... more services available for boosting awareness. I took a AA class (even though I don't drink) the teacher had some caffeine coffee he was sharing. I took some. Their was a art room, and it was in general a very friendly enjoyable experience. Between 2 meals a day, a few free cigarettes a day, the classes, stress free because your stuck on that floor without internet which is surprisingly efficient at making you look at your own life in a different perspective. I made many friends, and learned that just because you've seen a couple a things, heard a couple of things, been through a couple of things in order to get put in there, that many if not most of the people I met in there, I would speak to again. If I could, I would live there because of the solace and peace of mind I get.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.5% (0.5% below the national rate)
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