Year Established: 1973
National Hospital with more of 41 years experience leading preference for their outstanding quality care and warmth, backed with the professionalism of its highly qualified and equipped with the highest... more technology in the service of medicine in Panama
Cardiology, General Surgery, Genetics, Pathology, Radiology
It happened that my husband had to stay in this hospital due to radical prostatectomy, robot assisted laparoscopic operation. We have been told that this is the only hospital, that have this medical equipment... more Da Vinci surgical system to perform it. The Surgen and the operating team were very helpful, but the hospital care team could not communicate with us in English at all! So my husband was left in discomfort if I was not there to help, or I was failing in my translations, as I am not fluent is Spanish as well. The operation went well, the recovery room was nice and comfortable. The food was not very good and tap water was not drinkable, the bottled water was offered us on the second day. All went reasonably well till the check out time, when no one was aware of our departure time and could not give us any information about aftercare and help to get ready to get dressed and leave. My husband was in high discomfort and pain, he had a catheter and it was hard to fit him into his clothes. The biggest disappointment was at the check out table, where we where presented with additional HUGE bill for the hospitalization and additional fees we had no idea about as we already have paid one HUGE bill for operation! Naively believed this was it, as we never paid double bills before. All in all it is nice but very expensive hospital.
The majority of the people who work here, especially the front desk, triage, and “nurses”, are extremely NOT friendly nor sympathetic to people who come to this “hospital” with medical issues/problems.... more Or maybe my family was given ill treatment because we’re Americans. I don’t know, but we had a much less than a good experience when we went here today, due to my wife feeling very sick on our first day in Panama. Only the Doctor and the X-ray tech showed any sign of friendliness or compassion. Even worse, no one except the Doctor spoke English. If I wasn’t partially able to speak Spanish, and I don’t speak fluently, we wouldn’t have been able to communicate or understand ANYTHING! Even then, there was no attempt to make things comfortable for my wife. She was shaking and was freezing, and I asked (in Spanish!) for a blanket during triage. “No” was the reply from gruff triage man. “You don’t have a blanket for her? She’s freezing” I said in Spanish. “I don’t have one here” he said back in Spanish, while he proceeded to type his report slowly using only 2 fingers. Unless I was on death’s door I would NEVER go back there. And even then I’d think twice!
Rate of readmission after discharge from hospital (hospital-wide)
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