Hot Spring County Medical Center

1001 Schneider Drive, Malvern, AR, United States   |   5013374911   |  
This facility has been reviewed 19 times
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About
Staff & Capacity
21%
(19 reviews)

"The ER staff working..."

Reviewed 3 months ago
Kathi Ledbetter

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18
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(reviews: 19)
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Kathi Ledbetter

"The ER staff working..."

Reviewed 3 months ago

The ER staff working on Wednesday September 13th are very rude. Brought family member in to be seen and it has taking forever to be seen by doctor.

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Deston'e Dickinson

"I wouldn't even give..."

Reviewed 4 months ago

I wouldn't even give it a one if I didn't have to. This hospital sucks. It's absolutely horrible and needs all new people. Every time I come here it takes at least 5 hours to get in the back. I hate this... more

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Catherine Chester

"Came into the ER..."

Reviewed 6 months ago

Came into the ER in horrible pain, crying out in pain! They stuck me in a wheelchair for 50 minutes until my family couldn't stand to see me crying out any longer and took me to St. Vincent who on seeing... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Not Available
Aspirin prescribed at discharge
Not Available
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 98%
(6% above the national rate)
Immunization for influenza
Rate - 98%
(8% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Not Available

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Not Available
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.4%
(0.5% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Not Available
Heart failure (HF) 30-Day Readmission Rate
Rate - 25.6%
(2.6% above the national rate)
Rate of readmission after hip/knee surgery
Not Available
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.1%
(0.1% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.