Indiana University Health Ball Memorial Hospital

2401 West University Avenue, Muncie, IN, United States   |   7657473111   |  
This facility has been reviewed 27 times
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Staff & Capacity
57%
(27 reviews)

"They are good at..."

Reviewed 3 months ago
John Pearce

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Excellent
7
Good
5
Average
3
Poor
1
Terrible
11

This facility has been reviewed 27 times
57%
(27 reviews)
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(reviews: 27)
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John Pearce

"They are good at..."

Reviewed 3 months ago

They are good at what they do. The inside is spotless, and the parking lot/garage are always free of debris. You may be waiting a while if you go to the ER and are not in critical condition, but afterward... more

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Bob Crawford

"My wife has been..."

Reviewed 5 months ago

My wife has been in numerous hospitals in indianapolis and now muncie in the last 12 years (4 thirty days stays in the last 7 months). She is seriously ill with multiple maladies.
We have found IU... more

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Vickie Neal

"The nursing staff is..."

Reviewed 7 months ago

The nursing staff is great but the billing department is a joke. They sent my mom to collections on a bill from 2 years ago that she never received anything about! And don't even try to ask for an itemized... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 98%
(1% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 99%
(3% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 92%
(equal to the the national rate)
Immunization for influenza
Rate - 95%
(5% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 10%
(4% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.8%
(0.4% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 13.3%
(1.4% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.4%
(0.9% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.3%
(0.7% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.1%
(0.3% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.3%
(1.7% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.