8/20/2017 had to go to the ER at 1am after having a tonsillectomy 2 days earlier. The staff was very caring. I was dehydrated and was having a bad reaction to the medicine from the operation because I... more was unable to eat food before taking it. The doctor seemed to genuinely care about my situation even at 1am. With his hand on my shoulder, while my head was in a puke bucket, he told me he was going to take care of me, and that he was going to make all this vomiting stop soon. He explained exactly what he was going to do to help me get back on my feet and get through this. I could tell he genuinely cared. Then the nurse came in and was so pleasant and warm. She was able to get the IV going the first time with out a lot of pain. She covered me in some blankets and even dimmed the lights so I could relax better. Thank you.....
I had an emergency laparoscopic appendectomy here while vacationing nearby. I arrived late in the evening and was processed quickly: urinalysis, blood work, CAT scan. I spent 2 nights in the hospital... more and was given excellent care by everyone from the nursing staff to the surgeon. Because the scan revealed a surprise kidney lesion, I requested a CD of the scan to take back to New Mexico. This was produced and delivered to me within a few minutes of my request. We were vacationing with my niece who is an ER physician in a big NYC hospital. She said I was very lucky to have this procedure at Inland as at her hospital, for example, it would have taken much longer and the actual surgery would have been performed by an intern rather than a seasoned surgeon. I was able to fly comfortably home to New Mexico 50 hours after the onset of my symptoms. This experience could have been a nightmare. Instead, it was a pleasant an experience as emergency surgery can be. Thank you Inland!!
The MOST disorganized hospital I have ever encountered in my life...unprofessional at there outlet sight in the concourse in Waterville and a major disconnect between staff. They have lost 20+ years of... more our medical records!!!! I would not have given them the one star rating above but couldn't write a review without clicking one!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.5% (0.5% below the national rate)
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