We had a family members become seriously ill during our travel up the Panama Canal. We had him evacuated from our ship and taken to Punta Pacifica for his care, where he was placed in ICU for 5 days, due... more to septic shock.This hospital saved his life, and for that they get all of the credit. My primary concern regarding our experiences relates more to the fact that this hospital is rated as the #1 for "expats" and we chose this hospital in part because of the positive reputation it has for working with Western's when they are traveling abroad. Immediately after beginning treatment, cultural and language barrier became apparent. We are in Panama so we except most everyone will speak Spanish, but for a hospital that brands itself around treating expats, there were some communication challenges during our state. Additionally, during the overnight shift - there is only 1 translator for the entire hospital - so if you need assistance with a situation, you typically have to wait several hours for a translator to appear. Also, at least in the ward we were in, there seem to be either no or very few doctors who work at the hospital overnight. The nursing staff are mostly very good, but when events would occur overnight and there was no doctor on call, that was pretty terrifying. Again, the hospital receives all the credit for saving my family members's life, but based on the OVERALL experience, I don't think I would return here for care. I might try to Cleveland clinic instead, which is just down the street.
Rate of readmission after discharge from hospital (hospital-wide)
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