I took my son to the children emergency today because he woke up with a stomach ache and a cold. My son is only 2 going to 3 in October (don't let his size full you) he's pretty solid and tall. The male... more African American nurse took him in for vitals, now my son isn't a fan of hospital or hands on when it comes to strangers. Then again what kid is? My son started fussing and crying his soul out. Of course with being sick he was coughing and gagging... this nurse was holding him down tightly and telling him "relax! Calm down! It's not hurting you!" I was just observing at that point. I could tell he was starting to get a little irritated himself, but then soon as my son started coughing he was yelling at him "don't cough at me" repeatedly and acting like my son was some kid with a terrifying illness. Which is I understand him turning his head away... it's obvious. But my thing was the way he handled my son and spoke to him. He's a child that doesn't fully understand. Much less English! Where's the compassion? I do appreciate the fact he apologize regardless of it was genuine or not. But this could happen to anyone; kids are treated differently and with care, love and compassion as well as RESPECT!
Just before a surgery to help deal with an injury from a car accident, I was called by the lab doing the preop evaluation instructing me to go to the hospital ASAP because I had severe anemia. I was... more registered and in a cubicle in the emergency room in no time, and even if it took a long while for a doctor to see me, they did a very thorough set of tests and cross examination to make sure I was diagnosed correctly. I was admitted to the hospital, and received the quality care that I needed by the expert staff, I was monitored very carefully to ensure treatment was working, hence when discharged I can rest assured that I'm truly better. I just wish I was sent into this hospital first when I had my accident, life would have been way easier.
I understand the nature of a nursing position. I understand hospitals can be busy. But for goodness sake, could you pick up the pace? I waited 4 hours to receive one pain killer. Let's be serious now.... more And please, please, please pick up your phone! You place people on hold with no intention of picking up. I'm not blaming every staff member, but it falls under one umbrella.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.8% (1.8% above the national rate)
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