James Paget University Hospital

Gorleston Lowestoft Road, Great Yarmouth, United Kingdom   |   01493 452452   |   Website   |  
This facility has been reviewed 113 times
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About
Staff & Capacity
80%
(113 reviews)
United Kingdom: Ranked #2274
Europe: Ranked #2274
Ranking generated by Best Hospital Advisor

"Very disappointing. Long waits..."

Reviewed 2 months ago
Richard

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Excellent
83
Good
0
Average
0
Poor
5
Terrible
25
Average:
(reviews: 113)
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Richard

"Very disappointing. Long waits..."

Reviewed 2 months ago

Very disappointing. Long waits at 10.00 pm. Partner has MS and can not remain standing or sitting for very long. Toilets needed cleaning. Smokers kept walking through to get to outside door and then lit... more

Review details
0  
Richard

"Very disappointing. Long waits..."

Reviewed 2 months ago

Very disappointing. Long waits at 10.00 pm. Partner has MS and can not remain standing or sitting for very long. Toilets needed cleaning. Smokers kept walking through to get to outside door and then lit... more

Review details
0  
Richard

"Very disappointing. Long waits..."

Reviewed 2 months ago

Very disappointing. Long waits at 10.00 pm. Partner has MS and can not remain standing or sitting for very long. Toilets needed cleaning. Smokers kept walking through to get to outside door and then lit... more

Review details
0  

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
N/A
Primary PCI Received Within 90 Minutes of Hospital Arrival
N/A

Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
N/A
Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
N/A
Pneumonia (PN) 30-Day Mortality Rate
N/A
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
N/A
Heart failure (HF) 30-Day Readmission Rate
N/A
Rate of readmission after hip/knee surgery
N/A
Rate of readmission after discharge from hospital (hospital-wide)
N/A
Average score:

Q: How satisfied are you with the cleanliness of the area you were treated in?
(Number of ratings: 174)
Q: How satisfied are you that the hospital staff worked well together?
(Number of ratings: 172)
Q: How satisfied are you that you were treated with dignity and respect by the staff?
(Number of ratings: 173)
Q: How satisfied are you that you were involved in decisions about your care?
(Number of ratings: 171)
Q: How satisfied are you that the hospital provides same-sex accommodation?
(Number of ratings: 120)