The care I had recently at the hospital was the best I could have wished for. The staff on Ward 4 worked so hard and I am very grateful to everyone. While in theatre I counted 10 personnel and a one to... more one in the recovery room. The staffing level was amazing. Everyone on the ward had very kind service in nursing and nothing was too much trouble for those serving meals and beverages. Well done to the catering, the food was very tasty. I feel privileged to have had such a pleasant experience which has improved my feeling of being a more normal me. Thank you everyone.
Spent a good deal of September in JP and have been so impressed with the care given. I've stayed on the Charnwood suite, Ward 4 and Ward 5 and have had dealings with ultrasound department (twice) who were... more just lovely and so reassuring. I also had two MRIs and again, the staff were kind and reassuring. I've also had dealings with the photography department, A&E on two occasions, the surgical team and the breast care team and breast care nurses, along with the surgical day care unit on Monday of this week. The care given by all the above mentioned departments and staff has been first class and I cannot fault them in any way. All staff from the surgeons to the nurses, healthcare assistants and tea ladies has been amazing. Thank you all!
After being referred by my GP to the Orthopaedics department for a suspected torn knee ligament, I had an MRI Scan and an Ultrasound procedure before meeting a consultant to discuss treatment. This resulted... more in a decision to have an Arthroscopy which took place yesterday, 06/09/2017. I opted for a spinal block anaesthetic and watched the surgery on a TV monitor while the surgeon explained what was happening. Neither the administering of the anaesthetic nor the surgery itself were in any way painful, in fact could only be described as a mild discomfort and I am certain this was because of the expertise of the staff involved. Such was the expertise of the surgeon that when the anaesthetic wore off in the afternoon and I returned home I did not need any painkillers and slept perfectly well. Today I am gradually reestablishing my mobility following a list of suggested exercises.
Throughout this experience I can not praise the staff I encountered too highly - at every juncture they made certain I felt looked after and treated with every courtesy. The Day Care unit where I spent ten hours was spotlessly clean and comfortable and the staff overwhelmingly friendly and attentive to my needs.
Yes, the NHS is underfunded, the staff underpaid and overworked but, in my experience, the staff at JPH should be rightly proud of the superb service they are providing. Thank you.