John C Lincoln Deer Valley Hospital

19829 North 27th Avenue, Phoenix, AZ, United States   |   6238795574   |   Website   |  
This facility has been reviewed 111 times
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About
John C. Lincoln Health Network is an acclaimed health system that includes two hospitals, physician practices, community outreach programs and the John C. Lincoln Health Foundation. Our physicians and... more
Staff & Capacity
58%
(111 reviews)
United States: Ranked #5992
Ranking generated by Best Hospital Advisor

"Had the absolute worst..."

Reviewed 1 week ago
Hollie Broadbent

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Excellent
36
Good
17
Average
0
Poor
15
Terrible
43
Average:
(reviews: 111)
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Hollie Broadbent

"Had the absolute worst..."

Reviewed 1 week ago

Had the absolute worst experience here. First, time frames are absolutely irrelevant and arbitrary. "We will get you right in, can you wait 15 minutes?" turned into an hour wait. Once in the room, the... more

Review details
0  
Hollie Broadbent

"Had the absolute worst..."

Reviewed 1 week ago

Had the absolute worst experience here. First, time frames are absolutely irrelevant and arbitrary. "We will get you right in, can you wait 15 minutes?" turned into an hour wait. Once in the room, the... more

Review details
0  
Jerry Snead

"My wife recently had..."

Reviewed 3 weeks ago

My wife recently had to go to the ER here. We had to wait almost 3 hours in the waiting room before being taken to the back and even then she was put in a bed in the hallway. So far this sounds like... more

Review details
0  

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 98%
(2% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 98%
(6% above the national rate)
Immunization for influenza
Rate - 98%
(8% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 100%
(2% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.4%
(1.8% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.0%
(1.9% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.9%
(0.4% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.2%
(0.2% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.3%
(0.1% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.0%
(1% below the national rate)
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