I was in a car accident and was strapped to a board to be immobilized. They put me as-is in the room at the ER and left me there for hours alone without a check in. I listened to doctors glibly talking... more about their patients in the hallway. About the fat guy, the lady that was "probably a prostitute", and so on. It was horrible. However, i had my daugher here too. The maternity ward was like a motel with crazy attentive staff. The whole area was pretty and clean, busy nurses who MAKE time for you. I had a complex birth and met every nurse working there throughout my stay, every single one was an absolute angel with kind and reassuring words.
I felt the ER staff was incredibly unprofessional. They sat on their cell phones most of the time, watched YouTube videos and talked about their Tinder dates. This was all in the common area where patients... more were. I've been to hospitals in Wisconsin, and they NEVER acted like this. They were ALWAYS professional and maintained dignity in their profession. I hope all hospitals in Connecticut aren't like this!!! Super disappointed management isn't on the ball with this behavior.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.0% (1% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.