Brought my 81 year old mother into Emergency department and sat for 2.5 hours and wasn’t seen. When I asked how long they gave me estimate of a few more hours. I left and drove her to Cape Cod hospital.... more Best decision ... they should be ashamed of how they are operating.
AWFUL primary care. Literally go anywhere else if you can. When I first became a patient they told me there was a 6 month waiting period to see my doctor. This isn't out of the ordinary so I didn't get... more too mad. However, when I showed up six months later, it turns out the session was just to SIGN PAPERS. I waited six goddamn months to signs papers???? Then they told me if I wanted to do my physical I had to wait ANOTHER six months. Okay fine whatever, I did. Then I show up and they say "oh you're here for a physical? Not just a visit? I guess we can squeeze that in." Like what??? The communication here is atrocious. When I go in to see my doctor, for my first adult physical ever btw and also first doctor check up in three years, she rushes through everything. Moving extremely quickly, banging my knees, really quick looking at my ears and theist, listening to my lungs, asked me if there was anything else and then sent me out. I waited a year for this.... And not to even mention that a week prior I had come in with an awful chest cold and had to see a nurse because I hadn't seen my doctor yet, and updated all of my medications, had to CORRECT medical history they had written down wrong, and gave other details.. only to have to do that all again at my "physical" because apparently the nurse didn't save properly on her computer at that sick visit.
Overall I absolutely don't feel important or cared for at this facility, I always feel like I'm just a number. The office staff is always very short and visibly annoyed, and if you call to ask a question you're on hold for at least 10 minutes only for the phone to be answered by a front desk person seeming even MORE annoyed and like they're in some extreme rush. Do not go here
I was taken to BID in Plymouth in August with a severe headache. I honestly thought I was having a stroke. I was taken in and cared for instantly. The nurses were attentive, and nice. My Dr was lively.... more I was there for many hours, but it didn't feel like that as I was being spoken to, or tested or educated. Eventually, it was found I had a brain tumor...they did not have a need department there so my films were sent to BID Boston. When I was cleared, an appt was made for me with the specialist the following Thursday, she too! Was educated and extremely through and nice! I was educated on my condition and am moving forward.Had my Dr at the Plymouth BID not decided to do a cat scan, then mri I would have never known. I can't say enough..and who reviews a hospital..lol I searched for this so it her would know. You are in good hands with these people.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.9% (0.1% below the national rate)
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