Called to make appointment for my son and was treated very bad. They have this call back system that doesn't work. Kaiser needs to fix this issue. They're just passing the buck when it comes to patients.... more No compassion at all from the call center employees. Worst service ever. If I could give no stars I would.
I'm sorry to say this is one of the worst places I been to. Dr. After dr. I had for 3 years don't care about their patients. They are rude they tell you they only have 15 minutes per patient. They did... more an allergy test told me my symptoms and she said I had no cure. I have a new allergy dr. And he said I do. Monthly shots which Kaiser dr. Never mentioned. The eye dr. Was very rude did the test wrong. When i went to pick up my eye glasses I couldn't see everything was blurry And it happened because he was rushing And didn't have patience to do my tests. My Obgyn wasn't nice at all the test was painful and that never happed with other obgyn before. I told her I came for certain reasons and you are doing test that I didn't request nor need. She said I had to comeback because she only had 15 minutes for me. They only doing so you can keep on paying Everytime you come. Really bad DR's at Kaiser.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.9% (0.1% below the national rate)
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