Ok 3 times I've been there was told an hour wait for urgent but 3 times only there for 25 minutes before I saw a doctor! Nurses are always cordial and polite. One day I needed labs it was pretty crowded... more and they called my name within 5 minutes
I've never waited more than a half hour to see a doctor
A medical procedure MISTAKE at KAISER put me back in emergency 1x and 2x urgent care.. I fought the bill, they refused my claim, I called State of CA Dept of managed health care and they awarded my claim,... more forcing KAISER to reverse my bill. But then Kaiser sends me to collections on these subsequent related charges ($109) NO NOTICE RECEIVED !!!!.. Bad medical service, bad billing tactics. NOW MY PERFECT CREDIT IS DAMAGED, AND NO RECOURSE or RESPONSE for reversal. My Wife and I now go to UCLA VIA, CIGNA PPO.. and guess what...CIGNA PPO IS COSTING ME LESS THAN KAISER, and so far the service has been at such a higher level of quality. DO YOURSELF A FAVOR-QUIT KAISER NEXT YEAR AND GO TO CIGNA PPO OR ANYWHERE ELSE.. PAY LESS, GET BETTER RESPONSIBLE SERVICE- best of luck to you... ps any good Medical litigators out there ? call me
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2% (0.2% above the national rate)
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