Kent and Canterbury Hospital

Ethelbert Road, Canterbury, United Kingdom   |   01227 766877   |   Website   |  
This facility has been reviewed 32 times
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Staff & Capacity
87%
(32 reviews)

"I recently underwent..."

Reviewed 6 months ago
Jeanne Sutton

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Good
4
Average
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Poor
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Terrible
3
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(reviews: 32)
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Jeanne Sutton

"I recently underwent..."

Reviewed 6 months ago

I recently underwent surgery for the removal of my left kidney, today I
received a letter giving me the all clear. I am cancer free and a very
lucky lady thanks to the wonderful care and... more

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0  
Anke Osterburg

"Staff is super friendly..."

Reviewed 6 months ago

Staff is super friendly and competent. They definitely make up for the worn look of the place.

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Juliet Leonard

"Visited the Emergency Care..."

Reviewed 6 months ago

Visited the Emergency Care Centre at Kent and Canterbury Hospital this evening with my 3 year old- having been on hold to 999 for what seemed like an age. They were so utterly amazing and responded so... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
N/A
Primary PCI Received Within 90 Minutes of Hospital Arrival
N/A

Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
N/A
Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
N/A
Pneumonia (PN) 30-Day Mortality Rate
N/A
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
N/A
Heart failure (HF) 30-Day Readmission Rate
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Rate of readmission after hip/knee surgery
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Rate of readmission after discharge from hospital (hospital-wide)
N/A
Average score:

Q: How satisfied are you with the cleanliness of the area you were treated in?
(Number of ratings: 146)
Q: How satisfied are you that the hospital staff worked well together?
(Number of ratings: 137)
Q: How satisfied are you that you were treated with dignity and respect by the staff?
(Number of ratings: 146)
Q: How satisfied are you that you were involved in decisions about your care?
(Number of ratings: 132)
Q: How satisfied are you that the hospital provides same-sex accommodation?
(Number of ratings: 86)