Came at 4am. Nurse at the reception was quite rude. Bed sheet has black stains like someone wore shoes and stepped all over the sheets. Doctor came and looks like she just woke up. Was mumbling the while... more time and was not knowledgeable at all. We had to be the one asking her questions instead.
The nurses need to be train to be responsible for all the calls by the patients. Call for assistance by patients can be blatantly ignored by the nurses whom keep on chit chatting like going to night market.... more Blatantly untrained nurses unlike SDMC or Columbia Asia nurses whom will rush to attend to the calls after more than 3 minutes call went unattended almost immediately. Noticed until one relatives have to come out from the ward room to call the nurses personally. This happened due to no special audit being done by the management or weak enforcement to ensure quality and good services. We pay you for the services not for you guys to talk and doing nothing. If I am allowed to put ZERO star, for sure I give them ZERO star for their "excellent service"!! Sucks!!
Rate of readmission after discharge from hospital (hospital-wide)
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