The doctors and nurses were nice, but the front desk people were very rude. The lady at the desk made me fill out a form and wait in the lobby for an hour all while I was struggling to breath with a collapsed... more lung.
Additionally, the hospital's patient account representative assured our family that I can be insured so we won't have to pay the full amount. She told us the applying process would take about a month, but its been nearly 3 months now and I am having still having the same issues. The front desk lady was stubborn and refused to let us see the representative lady. On the third visit, the lady simply shrugged and gave a post-it note with a number for Medi-Cal.
Just look at all the empty parking places and empty beds, people already know this hospital sucks at all level. From adminstration to doctors.
They got my mom to sign something when they fully... more know my mom has limited english.
Now my mom who is over 80 years has to pay back $15,000.00 for spending 2 days in that crappy hospital. They could have transferred her to another hospital and my mom would have payed nothing!
I am currently in a lot of pain & I came to this hospital & ive literally just been laying in a bed for about 2 hours & no one has helped me out. I'm debating about leaving or staying longer to get the... more help I need. I could of been laying in my own bed if this was the case but I came to get helped.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.8% (0.8% above the national rate)
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