Lake Charles Memorial Hospital

1701 Oak Park Boulevard, Lake Charles, LA, United States   |   3374943200   |  
This facility has been reviewed 35 times
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Staff & Capacity
61%
(35 reviews)

"I don't understand the..."

Reviewed 3 months ago
Tamesuera Jack

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Excellent
16
Good
1
Average
0
Poor
5
Terrible
13

This facility has been reviewed 35 times
61%
(35 reviews)
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(reviews: 35)
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Tamesuera Jack

"I don't understand the..."

Reviewed 3 months ago

I don't understand the Triage, RW situation here and no support is allowed back with the patient. Even though a patient maybe 18 they really don't understand what is happening. Most do still need their... more

Review details
0  
Teresa Holder

"My review is based..."

Reviewed 4 months ago

My review is based on the business office not the medical staff.i had a large kidney stone while visiting the area and on Friday pre admit and was required to pay $900 deductible up front for lithotripsy... more

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0  
Morgan Martel

"Great experience! I was..."

Reviewed 5 months ago

Great experience! I was in and out in no time with the ER and Lance Henagan, N.P. helped me tremendously!! Thank you Lake Charles Memorial.

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 95%
(4% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 79%
(17% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 94%
(2% above the national rate)
Immunization for influenza
Rate - 85%
(5% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 94%
(4% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.5%
(0.3% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 14.5%
(2.6% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.9%
(1.6% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.6%
(1.6% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.8%
(0.4% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.9%
(0.9% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.