Lancaster General Hospital

555 North Duke Street, Lancaster, PA, United States   |   7172995511   |  
This facility has been reviewed 32 times
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About
Staff & Capacity
62%
(32 reviews)
United States: Ranked #6738
Ranking generated by Best Hospital Advisor

"As an employee, ..."

Reviewed 3 months ago
ambrosey7

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Excellent
12
Good
6
Average
0
Poor
1
Terrible
13
Average:
(reviews: 32)
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ambrosey7

"As an employee, ..."

Reviewed 3 months ago

As an employee, I would come here to be treated as a patient. Staff are held to very high standards. If there ever is a problem, it is addressed very seriously in a timely manner.

Review details
0  
Shannelle Weihermuller

"Staff is rude they..."

Reviewed 3 months ago

Staff is rude they don't care about your injuries just want their money and for you to get out never in my life have I been to such a horrible ER I will drive an hour away to Hershey just so I can be properly... more

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Lindsey Goss

"It always seems like..."

Reviewed 3 months ago

It always seems like they are in such a rush with EVERYTHING and care about nothing but making money! Last year in August, my husband had a very serious case of the flu that was about to become pneumonia;... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 90%
(6% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 91%
(1% below the national rate)
Immunization for influenza
Rate - 93%
(3% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 5%
(1% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.8%
(0.4% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.9%
(equal to the the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 15.3%
(3% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 17.1%
(5.9% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.8%
(0.6% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.0%
(2% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.