Went to the ER a month ago....we have insurance + a supplemental policy.
Got a bill for $5....paid it. Last night got screamed at by their "collection division" when I asked for a copy of what... more they thought I still owed. Said they had mailed one and wouldn't give me another. Called the local hospital and said I'd have to come in to the hospital to see what was owed. Called the number back from last night....they only take messages.
Adrianne in Radiology was so rude to my wife on yesterday in reference to our daughter’s ultrasound, if I could leave zero stars I would. It is inexcusable for any parent to be spoken to in the manner... more in which Adrianne spoke to her. As a supervisor over that department, I find it even more appalling that she does not possess the ability to provide efficient and effective services to the public. Subordinates have a tendency to mirror their supervisors and if that is the case here, their entire department undoubtedly will suffer. What a horrible display of leadership the radiology department has in her.
My Brother had he’s baby delivered there yesterday and the atmosphere wasn’t that friendly. The 4 star is explained in my details. But the facility was clean and they had to Huge Security Officers... more that were noticeable. It Looks like they feed the patients good and the baby was doing good. This is me and my daughter and my brother is holding his new baby boy.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.5% (1.5% above the national rate)
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