Year Established: 1875
Legacy Good Samaritan Medical Center is a medical center known for its specialty programs and clinical excellence. Legacy Good Samaritan features nationally renowned doctors in heart care, transplants,... more cancer care, neurology, ophthalmology, weight-loss surgery, rehabilitation and more.
I came to the ER with abdominal pain, intense bloating and discomfort, and an inability to eat or sleep that had been going on for several days. After going through... more triage and getting checked in the staff was content to watch my condition degrade to collapsing and throwing up without checking on me. The ER was full of dire emergencies, which I completely understand, but I should have either been kindly told they were unable to see me so I could at least go home or just put me in line for their urgent care side. They literally watched me suffer and did nothing. Once someone came by and checked on everyone else in the waiting room except me. Thanks.
On another note its not endearing to complain about your other patients being confused and fearful and not staying put.
My one positive compliment is actually for the security staff. There was a minor issue (not involving me) and they handled it admirably. They also were friendly and a reassuring presence at the hospital.
My experience in the ER was awful. Mansplaining at its finest -- The physician was completely dismissive of my heart attack symptoms saying, "oh it's probably just anxiety, here's a Xanax prescription."... more (I have no mental health issues.) Other staff was rushed, rude, and/or non-communicative of what steps and tests I was being taken to next. I was officially discharged from my room but abandoned and given no instruction of how to exit the hospital. Terrible from start to finish. I am a marketing manager for a major health care operator in the U.S., and this experience was eye-opening to how often female patients report being treated this way in a cardiac event.
Rate of readmission after discharge from hospital (hospital-wide)
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