Lister Hospital

Coreys Mill Lane, Stevenage, United Kingdom   |   01438 314333   |   Website   |  
This facility has been reviewed 43 times
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Staff & Capacity
62%
(43 reviews)

"Said that the blood..."

Reviewed 7 days ago
Chloe Steel

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Excellent
19
Good
4
Average
1
Poor
1
Terrible
18

This facility has been reviewed 43 times
62%
(43 reviews)
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(reviews: 43)
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Chloe Steel

"Said that the blood..."

Reviewed 7 days ago

Said that the blood results would take 1-2 hours waited free. Asked for a trolley for comfort as was having to lay on waiting room chairs with slipped disks and was told there was “no trolleys” in... more

Review details
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Chloe Steel

"Said that the blood..."

Reviewed 7 days ago

Said that the blood results would take 1-2 hours waited free. Asked for a trolley for comfort as was having to lay on waiting room chairs with slipped disks and was told there was “no trolleys” in... more

Review details
0  
Maddie Lou

"If I could go..."

Reviewed 2 weeks ago

If I could go lower I happily would! The nurses and doctors down on SAU are lovely and they care! Once you are out on a ward the care goes very down hill. Most the nurses are great and caring but the doctors... more

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No ratings yet

Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
N/A
Primary PCI Received Within 90 Minutes of Hospital Arrival
N/A

Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
N/A
Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
N/A
Pneumonia (PN) 30-Day Mortality Rate
N/A
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
N/A
Heart failure (HF) 30-Day Readmission Rate
N/A
Rate of readmission after hip/knee surgery
N/A
Rate of readmission after discharge from hospital (hospital-wide)
N/A
Average score:

Q: How satisfied are you with the cleanliness of the area you were treated in?
(Number of ratings: 495)
Q: How satisfied are you that the hospital staff worked well together?
(Number of ratings: 490)
Q: How satisfied are you that you were treated with dignity and respect by the staff?
(Number of ratings: 492)
Q: How satisfied are you that you were involved in decisions about your care?
(Number of ratings: 466)
Q: How satisfied are you that the hospital provides same-sex accommodation?
(Number of ratings: 278)