My husband brought me to the emergency room two years ago. I was vomiting non stop and my chest hurt. While in the emergency room, I had to constantly get up to go to the bathroom to vomit. They offered... more me a bag, but I'd rather use the bathroom. One of the times, my husband thought I was taking too long and started to worry. He told the security guard the situation and asked if himself or anyone could check on me... Nothing. He went to the front asked the same thing... Nothing. When I finally came out and he told me this, I was pretty pissed. They didn't seem to care. Turns out I had really bad gallstones. This guy came in to talk to me about my options. I believe he was an assistant of some sort. Not quite a doctor. He was willing to just send me home with pills and told me to change my diet... Oh and if the symptoms persist, to just come back. I knew it was beyond fixing at this point, and I couldn't deal with the pain and constant vomiting. I almost had to argue with him that I just wanted the surgery to remove it, so that I didn't have to keep coming to the ER. He finally went and got a doctor's opinion and showed him my ultrasound... And guess what he said? That I needed surgery right away! After 10 hours of waiting I finally had my surgery. It's crazy to say, but that was the best part of my experience here. Dr. Desantis was and excellent surgeon, very informative, and comforting. I was terrified because this was my first surgery, but Dr. Desantis and the anesthesiologist we're amazing.
I was offered a job here August 2016. I was fired by Sept 2016. I have NEVER IN MY LIFE EXPERIENCED SUCH RACISM AND UNPROFESSIONAL STAFF IN MY LIFE. My very 1st day, I was yelled at and told I have to... more learn Spanish within a week. I was laughed at, bullied and treated so horrible. I remember being in front of Er Admitting and our lead Erin started screaming and yelling at me say " I could not help a patient whose family was interpreting for their love one". She was so bad that the patient left. I also remember Erin yelling at an African American elderly patient saying he was not in line to check in. He keep saying he have been trying to check in for chest pain for 30 min. The next day that man died. SMH! I was nicknamed "Ebony" because of my skin color. So they would call me Ebony instead of my legal name. After I complained, I was fired without the head manager asking me any questions.
Never ever take you love ones here! Never!
Erin was the worst RACIST person I've EVER encountered. Funny thing is that I was told by manager she treated another black girl the same way before I got hired.
Madera Hospital is RACIST! Against blacks, poor black, Hispanic people. Every Hispanic person with tattoos was called a criminal and talked about by staff. Every black person was a drug addict or worse.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.9% (0.1% below the national rate)
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