Horrible horrible hospital. My spouse's grandmother went in sick they automatically put her on life support. The doctor that was assigned to her was so rude that we requested to speak with his supervisor.... more She passed away early this morning. Beautiful place but looks can be deceiving.
My 85 year old grandmother was admitted to Lankenau Medical Center because of an atrial fibrillation. However, during her time, in my opinion, the LMC doctors did a very poor job of diagnostics and reviewing... more the patient's medical history. The LMC doctors gave my grandmother medicine that she got sick from in the past. In fact, my grandmother even told the doctors to NOT give her that medicine but declined to listen to their patient and gave it to her anyways.
As a result of the medicine that the LMC doctors gave my grandmother, she had episodes of vomit, nausea, and diarrhea, which are all side-effects from the meds they gave her, but they still gave her the medicine anyways. Also, during a prior visit with her primary doctor, she gave her that same medicine, however, Dr. Paul M. Coady got on her primary doctor's case for giving my grandmother that specific medicine to the point where he expressed that you can NEVER give her(my grandmother) this medicine again.
For some reason, the idea that my grandmother should never be given that specific medicine was NEVER communicated to the fellow doctors treating her. What's even more interesting, Dr. Coady was one of the doctors who treated her during this latest visit to LMC.
In a nutshell, her negative reaction to that medicine caused her to become ventilator-dependent where she developed respiratory failure and gradually Klebsiella pneumonia which led to her death.
In my opinion, the doctors did not do their homework, so I asked some of her doctor's questions.
Thus, I asked Dr. Coady, what is "K. Pneumonia" and how is it contracted. He told me that he did not know what K. Pneumonia was and that he forgot what he learned in med school about the subject.
I asked Dr. Susan Ann Gregory about my grandmother's pneumonia and she responded that it was airborne and that you can contract it from breathing the same air as anyone. However, online sources, such as the Centers for Disease Control and Prevention say otherwise.
In my opinion, Dr. Gregory did a poor job of looking over old medical notes and listening to my concerns, for she was very sassy, sarcastic and disrespectful toward me and even laughed at my questions.
The Centers for Disease Control and Prevention supports that K. Pneumonia is "nosocomial" infections, which means they're contracted in a hospital or healthcare setting. The bacteria are not airborne, so you can't contract a K. pneumonia infection by breathing the same air as an infected person. Instead, K. pneumonia is spread through direct person-to-person contact, such as when someone with contaminated hands touches a wound.
Also, online research supports that patients in healthcare settings also may be exposed to Klebsiella when they are on ventilators (breathing machines), or have intravenous (vein) catheters or wounds.
It's a fact that it doesn't matter how much you clean one can never remove all the bacterial from breathing machines.
This is information, in my opinion that Dr. Gregory and Dr. Coady, who has over 30 years of experience as doctors should know the answers to.
Also, I spoke with Dr. Jennifer A. Cruz, in my opinion, she did a poor job of honoring the appointment times that we agreed to and she had very poor bedside manner.
Also, in my opinion, Dr. Cruz was unprofessional with me, and I felt she was questioning my "emotional stability" and my grieving time frame for my grandmother.
As for the patient advocacy department run by Laurie Watson and Julie Monaco, in my opinion, they were of no help and are far from being "advocates" for patients, for I felt that they did NOT listen to my concerns and were hiding the truth from me because of my thorough research and knowledge of the subject.
In my opinion,my grandmother would still be alive today if the Lankenau Medical Center doctors did a better job with diagnostics and listening to the patient's concerns.
Lastly, in my opinion, if you have a loved one in a crisis look for another hospital other than Lankenau Medical Center
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2% (0.2% above the national rate)
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