Manchester Memorial Hospital

71 Haynes Street, Manchester, CT, United States   |   8606474780   |  
This facility has been reviewed 49 times
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Staff & Capacity
49%
(49 reviews)

"I was sent to..."

Reviewed 3 months ago
Susan Hamilton

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Excellent
13
Good
5
Average
1
Poor
2
Terrible
28

This facility has been reviewed 49 times
49%
(49 reviews)
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(reviews: 49)
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Susan Hamilton

"I was sent to..."

Reviewed 3 months ago

I was sent to Manchester ER, from a CVS Minute Clinic because of shortness of breath and fever. I will never go willingly to that ER again, with the exception of the x-ray tech, the MRI tech, and the PA... more

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Shania Jonshon

"My boyfriend was admitted..."

Reviewed 3 months ago

My boyfriend was admitted from the ER. We took an ambulance and then was placed in the waiting area for an hour and a half and we were the only people waiting. When I got up to ask if we should go to a... more

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Lilgokupump E

"I was seen by..."

Reviewed 3 months ago

I was seen by a new doctor doing his residence named Jonathan he is such a great doctor he made sure I was well taken care of , he was caring and compassionate you can tell that he’s gonna be a great... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 77%
(21% below the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 91%
(1% below the national rate)
Immunization for influenza
Rate - 94%
(4% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 4%
(2% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.4%
(1.2% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.6%
(1.3% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.9%
(0.4% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 21.9%
(1.1% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.7%
(0.7% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.4%
(0.4% above the national rate)
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