Marlborough Hospital

157 Union Street, Marlborough, MA, United States   |   5084815000   |  
This facility has been reviewed 35 times
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Staff & Capacity
42%
(35 reviews)

"This place smells like..."

Reviewed 3 months ago
Sharon Thomas

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Excellent
8
Good
1
Average
1
Poor
1
Terrible
24

This facility has been reviewed 35 times
42%
(35 reviews)
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(reviews: 35)
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Sharon Thomas

"This place smells like..."

Reviewed 3 months ago

This place smells like a geriatric ward, always. My wounds were documented and left untreated for day's--mind you I was told that I could not eat until I had been medically cleared and gave a urine sample... more

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Kyra Anderson

"Horrible service each time..."

Reviewed 3 months ago

Horrible service each time I went. First time I brought my son in to get seen due to him having a high fever for a week straight which I Know is not normal, checked him out and told me he was fine and... more

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Steve Roach

"Had OP Knee surgery..."

Reviewed 5 months ago

Had OP Knee surgery there in Nov 2016. Great staff, Good flow, and Great Physician. Nurses took great care of me and the MD's kept me informed of the process right up until I was under anesthesia.... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 93%
(5% below the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 92%
(equal to the the national rate)
Immunization for influenza
Rate - 96%
(6% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 100%
(2% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.4%
(0.8% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.1%
(1.8% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.6%
(1.3% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 25.7%
(2.7% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.2%
(0.2% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.3%
(0.3% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.