Marshalltown Medical & Surgical Center

3 South 4th Avenue, Marshalltown, IA, United States   |   6417545151   |  
This facility has been reviewed 22 times
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Staff & Capacity
28%
(22 reviews)

"Went to a doctor..."

Reviewed 4 months ago
Cindy spring

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This facility has been reviewed 22 times
28%
(22 reviews)
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(reviews: 22)
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Cindy spring

"Went to a doctor..."

Reviewed 4 months ago

Went to a doctor in State Center yesterday, for the first time. New to the area, trying to establish a primary health care doctor.
I have had re occurring headaches for years now and something... more

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0  
Kyla Martinez

"The lady who works..."

Reviewed 4 months ago

The lady who works in registration, Christina Cheville, very rude. No smile, dont know how to greet people, and just threw my husbands change on the desk.

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Wade Billman

"My advice: Drive to..."

Reviewed 5 months ago

My advice: Drive to Ames. Went for treatment of cluster headaches and was refused any type of medication. When speaking with supervisors i could not get any reasonable answer to why they were unable to... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 87%
(9% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 95%
(3% above the national rate)
Immunization for influenza
Rate - 97%
(7% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 100%
(2% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.8%
(0.4% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 13.6%
(1.7% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.2%
(1.1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 18.9%
(4.1% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.7%
(0.3% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.2%
(1.8% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.