I have always had excellent care at Mary Greeley... including with the birth of my daughter in 1997 and various surgeries from 1991-present (2017). The majority of the staff members I encountered were... more very committed, caring and knowledgeable; also took the time to explain details that put my mind at ease.
I was told by my family doctor to "go through" the ER (without being admitted) for a CT scan for a possible kidney stone. Did as instructed, and M.G. ended up billing me for entire ER visit. I discovered... more billing services are impossible to work with, and overbilling seems to be their "M.O." I contacted leadership at the hospital and they, too, were not helpful. Be careful with their overbilling and unwillingness to take a customer's complaints seriously.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.3% (0.3% above the national rate)
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