I was told by my family doctor to "go through" the ER (without being admitted) for a CT scan for a possible kidney stone. Did as instructed, and M.G. ended up billing me for entire ER visit! I discovered... more billing services are impossible to work with, and overbilling seems to be their "M.O."
Absolutely excellent! From the facility, to the volunteers, nurses, surgeon, and even the kitchen staff, everything was above and beyond my expectations. I came in on 7/28/17 for scheduled back surgery... more and was treated like family from the minute I came in the door. My surgeon, Dr. Kaspar, really takes the time to talk with you, answer any questions, and keep you up to date. The nurses and anesthesiologist in the OR were exceptionally friendly and really tried to put you at ease as they prepped you.
My aftercare has been truly phenomenal. I have not gone one hour since surgery without someone checking in on me and making sure I'm comfortable. I had a private room, with a huge bathroom and shower, they have a recliner and couch in the room as well. The couch can be converted into a bed for anyone who would like to stay with you.. which was great becuse my mom and aunt spent the night here. They give you a number of options for your post-op medications so they can adjust to what suits each person best. And you NEVER wait for your pain medications.. they are on top of your pain every step of the way and make you as comfortable as possible within minutes. I have never received such timely care anywhere in my life.
The nurses communicated so well.. no one was ever "behind the ball" or didn't know what was going on. They do a full briefing with you at every shift change so the nurse coming on is personally introduced to you, your case, needs, etc.
I am currently one day post-op and I have already been visited by both the physical and occupational therapists who prepare you for going home (and this was by noon!). They ask a number of questions about your home, vehicles, bathroom set up, etc., so they can prepare you for the specific needs YOU will face.
I honestly just can't say enough about the staff. They are so great. You never feel like a burden or bother to them.. they treat you like you are their number one concern and it shows in the recovery of their patients. I HIGHLY recommend Mary Greeley for any procedures/care you need.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.3% (0.3% above the national rate)
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