Mayo Clinic Hospital

5777 East Mayo Boulevard, Phoenix, AZ, United States   |   4805156296   |   Website   |  
This facility has been reviewed 57 times
Write a review
...
About
The product development team consists of experts in content development and production, product management, and user experience and design. Because physicians, scientists and other medical experts dedicate... more
Staff & Capacity
75%
(57 reviews)

"Best Hospital in AZ..."

Reviewed 1 month ago
c g

Is this not the provider you're looking for?


Excellent
36
Good
2
Average
1
Poor
4
Terrible
14

This facility has been reviewed 57 times
75%
(57 reviews)
Write a review
Average:
(reviews: 57)
Sort
Order by

c g

"Best Hospital in AZ..."

Reviewed 1 month ago

Best Hospital in AZ Awesome doctors nurses and staff!

Review details
0  
Rutvik Patel

"Frustrating as a family..."

Reviewed 2 months ago

Frustrating as a family member waiting in an empty ER . Would not let me go bsck to see my mother because my dad and sister were in with her. How horrible to keep family members separated. Poor policy.... more

Review details
0  
Michelle Grant

"I’ve had some severe..."

Reviewed 2 months ago

I’ve had some severe symptoms recently, and every time I’ve gone they’ve done absolutely nothing. I love my primary care with mayo, but this hopspital is a joke. If you aren’t noticeably dying... more

Review details
0  
Outpatient rating:
Average: 5(ratings: 1) Details

Accessibility
Admission Process
Communication
Safety & Security

100% of outpatients would recommend this hospital.


Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 97%
(2% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 91%
(1% below the national rate)
Immunization for influenza
Rate - 95%
(5% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 12.7%
(2.5% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 7.9%
(4% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.9%
(0.4% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.8%
(0.2% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.6%
(0.2% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.3%
(1.7% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.