Mayo Clinic Hospital

5777 East Mayo Boulevard, Phoenix, AZ, United States   |   4805156296   |   Website   |  
This facility has been reviewed 50 times
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Staff & Capacity
76%
(50 reviews)

"The most rudest phone..."

Reviewed 1 month ago
Omar Alabdulwahid

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Excellent
32
Good
2
Average
1
Poor
4
Terrible
11

This facility has been reviewed 50 times
76%
(50 reviews)
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(reviews: 50)
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Omar Alabdulwahid

"The most rudest phone..."

Reviewed 1 month ago

The most rudest phone call I ever had. Don’t accpect a friendly conversation; they gonna transfer you serval times until you reach the right department. And every person answer the phone is talking in... more

Review details
0  
Jennifer Truong

"Great hospital lots going..."

Reviewed 3 months ago

Great hospital lots going on there very professional and my daughter works there in surgery and she has only great things to say about that place she loves where she works

Review details
0  
Jennifer Truong

"Great hospital lots going..."

Reviewed 3 months ago

Great hospital lots going on there very professional and my daughter works there in surgery and she has only great things to say about that place she loves where she works

Review details
0  
Outpatient rating:
Average: 5(ratings: 1) Details

Accessibility
Admission Process
Communication
Safety & Security

100% of outpatients would recommend this hospital.


Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 97%
(2% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 91%
(1% below the national rate)
Immunization for influenza
Rate - 95%
(5% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 12.7%
(2.5% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 7.9%
(4% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.9%
(0.4% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.8%
(0.2% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.6%
(0.2% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.3%
(1.7% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.