Mclaren - Northern Michigan

416 Connable Avenue, Petoskey, MI, United States   |   2314874000   |  
This facility has been reviewed 21 times
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About
Staff & Capacity
55%
(21 reviews)
United States: Ranked #7667
Ranking generated by Best Hospital Advisor

"Absolutely terrible service! I..."

Reviewed 1 month ago
Carlee Grochowski

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Excellent
6
Good
4
Average
0
Poor
1
Terrible
10
Average:
(reviews: 21)
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Carlee Grochowski

"Absolutely terrible service! I..."

Reviewed 1 month ago

Absolutely terrible service! I wouldn't even go here for something simple! Over 6 hours in the waiting room and a guy fell on the floor while having a seizure and took over 10 minutes for them to come... more

Review details
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Carlee Grochowski

"Absolutely terrible service! I..."

Reviewed 1 month ago

Absolutely terrible service! I wouldn't even go here for something simple! Over 6 hours in the waiting room and a guy fell on the floor while having a seizure and took over 10 minutes for them to come... more

Review details
0  
Beth M

"My daughter had to..."

Reviewed 3 months ago

My daughter had to go to the hospital unexpectedly for an allergic reaction to an insect. They took excellent care of her. The doctor even called her after the whole thing was done to make sure she was... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 96%
(equal to the the national rate)

Preventive Care

Immunization for pneumonia
Rate - 90%
(2% below the national rate)
Immunization for influenza
Rate - 91%
(1% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 7%
(1% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.6%
(0.6% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.7%
(2.2% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 15.7%
(2.6% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 20.7%
(2.3% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.3%
(1.1% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.4%
(1.6% below the national rate)
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