Mclaren - Northern Michigan

416 Connable Avenue, Petoskey, MI, United States   |   2314874000   |  
This facility has been reviewed 26 times
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Staff & Capacity
58%
(26 reviews)

"My father was in..."

Reviewed 5 months ago
Cindy Farley

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Excellent
9
Good
4
Average
0
Poor
1
Terrible
12

This facility has been reviewed 26 times
58%
(26 reviews)
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(reviews: 26)
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Cindy Farley

"My father was in..."

Reviewed 5 months ago

My father was in this hospital for three days he received excellent care everyone had his best interest in mind. Everyone was super nice. Thanks to all the staff

Review details
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Snookapeek

"My family and I..."

Reviewed 5 months ago

My family and I have had the pleasure of being seen and cared for at McLaren over the years, the birth of four children, hernia surgery, back surgery and a brain tumor removed.
I have experience... more

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david andrus

"No patient relations. I..."

Reviewed 5 months ago

No patient relations.
I am a 66yo with past surguries includeing major back and hip surgery, with my second hip surgery recently and discharged yesterday.
I now understand the low reviews... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 96%
(equal to the the national rate)

Preventive Care

Immunization for pneumonia
Rate - 90%
(2% below the national rate)
Immunization for influenza
Rate - 91%
(1% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 7%
(1% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.6%
(0.6% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.7%
(2.2% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 15.7%
(2.6% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 20.7%
(2.3% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.3%
(1.1% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.4%
(1.6% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.