Year Established: 1974
Aurora St. Luke's Medical Center in Milwaukee, WI is ranked nationally in 5 adult specialties. It was also high-performing in 7 adult specialties, as shown below. Aurora St. Luke's Medical Center is a... more 365-bed general medical and surgical facility with 36,208 admissions in the most recent year reported. It performed 28,395 annual inpatient and 39,104 outpatient surgeries. Its emergency room had 65,348 visits. Aurora St. Luke's Medical Center is a teaching hospital. It is also accredited by the Commission on Accreditation of Rehabilitation facilities (CARF).
I had to visit the Quest lab for drug screening prior to applying for an OTA course at my college. I called earlier to inquire if there was a preferred time to visit. They were very polite but said they... more never know, starts out calm but then can get busy in minutes. Since they said there was no one waiting at the moment I decided to head over. I walked in and was literally up next. The procedure was quick and the techs were professional. I would recommend this place for preemployment drug screening.
I’m thinking if I went in with my hair fixed, makeup on, I would have been treated differently. The security guard immediately said, “detox?” Really!!? Is it possible to let hospital staff know to... more be gentle and compassionate? I feel like I’ve never been treated respectfully. Maybe because of the way I look when I’m sick!? Makes me nervous to go back. PA Claire was nice though and the nurses were sweet. I just felt very judged the whole time.
My daughter was seen here about 6 weeks ago. She is 13. We were staying in Aurora because we had a flight leaving Denver at the 7 the next morning. She came down with serious chills and a blasting fever... more around 10:30pm. I was incredibly frightened because the flu was all over the news. Medical Center was very close to our hotel. The staff was nice, but despite only being there for less than 3 hours, one chest x-ray, a strep test and 2 Advil and 2 Tylenol later, she was discharged. The doctor said she wasn’t going to do a flu test because it would cost me $1000 and even if it were positive we would treat it the same as a flu.
I received the bill - over $5,000. I am truly depressed - my portion of the cost was $2,743. I work hard, don’t have a lot of money, and I’m not sure what I’m going to do. I was so worried about her and thank goodness she recovered well. However, I’ve reached out to billing and filed a grievance but haven’t heard a word from anyone since then. I cannot afford this and have asked to have these charges explained me, to no avail. I feel as though I need to go to a media watchdog at this point because I was taken so advantage of. I asked for an itemized bill - the chest x-ray was around $1,200, the strep test was well over $700 and just for entering their ER, frightened and scared (and we waited quite a while), I was charged $3,300!! No explanation of how this was a Level 3 emergency, but apparently that’s the charge for a Level 3. I can’t imagine if it had been a worse situation. Please help..
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.8% (1.2% below the national rate)
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