Medstar Franklin Square Medical Center

9000 Franklin Square Drive, Rosedale, MD, United States   |   4437777850   |  
This facility has been reviewed 68 times
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Staff & Capacity
41%
(68 reviews)

"I went here yesterday..."

Reviewed 4 months ago
Sookie Stackhouse

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Excellent
13
Good
6
Average
0
Poor
2
Terrible
47

This facility has been reviewed 68 times
41%
(68 reviews)
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(reviews: 68)
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Sookie Stackhouse

"I went here yesterday..."

Reviewed 4 months ago

I went here yesterday and the wait was 8 hours but i only waited for 3 hours and everyone there was friendly and helpful. I wish the wait times weren't so long but that's life; people worse off coming... more

Review details
0  
Seun Shina Ajongbolo

"If you think you..."

Reviewed 4 months ago

If you think you are coming to the emergency to get attended to in a timely manner, then you are probably hallucinating. Time management at this establishment is the worst I have ever experienced in my... more

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0  
Edward Bird

"Communication her between staff..."

Reviewed 4 months ago

Communication her between staff is absolutely deplorable. The right hand had no clue what the left hand is doing. Test results and recommendations of consultant were not communicated in a timely fashion... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 98%
(1% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 83%
(13% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 91%
(1% below the national rate)
Immunization for influenza
Rate - 94%
(4% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Not Available

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.3%
(1.9% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.5%
(2.4% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.5%
(0.8% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.3%
(1.3% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.8%
(1.4% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.8%
(0.2% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.