Medstar Union Memorial Hospital

201 East University Parkway, Baltimore, MD, United States   |   4105542227   |  
This facility has been reviewed 34 times
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Staff & Capacity
68%
(34 reviews)

"Took my wife there..."

Reviewed 7 months ago
Carl Wakefield

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Excellent
17
Good
1
Average
5
Poor
1
Terrible
10

This facility has been reviewed 34 times
68%
(34 reviews)
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(reviews: 34)
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Carl Wakefield

"Took my wife there..."

Reviewed 7 months ago

Took my wife there today for an out-patient surgical procedure. From the minute we walked into the hospital to the time we departed, the entire hospital staff was very pleasant and professional. They took... more

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0  
Jessie Norvell

"It is a nightmare..."

Reviewed 7 months ago

It is a nightmare to get medical records from this hospital. They take entirely too long! Well over 30 days almost every time! Stop using incompetent CIOX to process your records and hire your own people.... more

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0  
adrian hall

"I had an amazing..."

Reviewed 8 months ago

I had an amazing ER experience with this hospital. Friendly staff from the person who did my vitals/physical to the nurses, basically everyone I made contact with. I HATE getting my blood drawn but my... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
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The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 94%
(4% below the national rate)
Aspirin prescribed at discharge
Rate - 98%
(1% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 83%
(13% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 92%
(equal to the the national rate)
Immunization for influenza
Rate - 86%
(4% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Not Available

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.6%
(0.6% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.8%
(0.1% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 20.2%
(1.9% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.9%
(0.1% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.6%
(0.2% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.0%
(1% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.