Memorial Healthcare System, Inc

2525 Desales Avenue, Chattanooga, TN, United States   |   4234952525   |  
This facility has been reviewed 30 times
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About
Staff & Capacity
52%
(30 reviews)
United States: Ranked #8021
Ranking generated by Best Hospital Advisor

"I had a very..."

Reviewed 2 months ago
Kim Gentry

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Excellent
12
Good
0
Average
0
Poor
0
Terrible
18
Average:
(reviews: 30)
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Kim Gentry

"I had a very..."

Reviewed 2 months ago

I had a very bad experience on the 5th floor after having general surgery of hernia repair the doctor cut my bowel and I laid in it all night long telling the nurses that I hurt so bad and that was not... more

Review details
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Kim Gentry

"I had a very..."

Reviewed 2 months ago

I had a very bad experience on the 5th floor after having general surgery of hernia repair the doctor cut my bowel and I laid in it all night long telling the nurses that I hurt so bad and that was not... more

Review details
0  
Dale Hicks

"memorial did procedures on..."

Reviewed 3 months ago

memorial did procedures on my wife that was not ordered by her doctor. double charge for the procedures, and when we questioned the bill the response was you had the procedures done you will pay the bill... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 99%
(7% above the national rate)
Immunization for influenza
Rate - 98%
(8% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.2%
(1% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.4%
(0.5% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.7%
(0.6% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 20.5%
(2.5% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.4%
(1% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.5%
(1.5% below the national rate)
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