Memorial Healthcare System, Inc

2525 Desales Avenue, Chattanooga, TN, United States   |   4234952525   |  
This facility has been reviewed 109 times
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About
Staff & Capacity
49%
(109 reviews)
United States: Ranked #8089
Ranking generated by Best Hospital Advisor

"Went to emergency room...."

Reviewed 4 weeks ago
Anissa Jones

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Excellent
39
Good
0
Average
0
Poor
0
Terrible
70
Average:
(reviews: 109)
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Anissa Jones

"Went to emergency room...."

Reviewed 4 weeks ago

Went to emergency room. After being there from 11:30-6, I was given one prescription. Took prescription to get filled to only find out the Dr did not sign it. Went back to emergency room to get prescription... more

Review details
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Anissa Jones

"Went to emergency room...."

Reviewed 4 weeks ago

Went to emergency room. After being there from 11:30-6, I was given one prescription. Took prescription to get filled to only find out the Dr did not sign it. Went back to emergency room to get prescription... more

Review details
0  
Eshila Gregory

"The 3 weeks that..."

Reviewed 2 months ago

The 3 weeks that my husband was there the staff was wonderful to us from 4th floor nurses to ccu nurses and the oncology nurses. Always making my husband comfortable and asking the family if we need anything.... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 99%
(7% above the national rate)
Immunization for influenza
Rate - 98%
(8% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.2%
(1% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.4%
(0.5% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.7%
(0.6% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 20.5%
(2.5% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.4%
(1% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.5%
(1.5% below the national rate)
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